Refund policy

Refund Policy

Due to the nature of dietary supplements, all sales are final. We do not accept returns, exchanges, or refunds on opened or used products.

We may provide a replacement or refund if:

• You receive the wrong item.
• Your order arrives damaged.
• Your order is lost in transit and confirmed by the carrier.

To report an issue, please contact us within 7 days of delivery at support@sereyawellness.com, including your order number and photos if applicable.

Sereya Wellness reserves the right to determine eligibility for refunds or replacements on a case-by-case basis.